the effect of knowledge ORCHESTRATION IN organization performance
An analytical exploratory study for opinions of a workers sample in the Iraqi Airways Company
|Mohammed Hussien Manhal||Marwa Ibrahim Zaid|
The aviation service plays a crucial role by being the most important means of transportation available in terms of speed, comfort and safety and the Iraqi Airways Company is the official company for air transport in Iraq, therefore any problem it suffers from is a problem for the state in general
However, the share of the transport services sector, especially air transport, from studies in the field of knowledge management is very little if compared to the rest of the service sectors, such as health and education. so , The purpose of the study was to identify the influence of knowledge orchestration in the organizational performance in Iraqi Airways.
,also questionnaire was adopted as a data collection tool for purpose of hypothesis testing, 305 questionnaires were distributed to the company’s employees in the section (Commercial, Aircraft Security, Technical, Aviation Operations) and analyzed it using SPSS V.22 and AMOS V.22.
The results study showed that there is a direct positive impact of the knowledge orchestration with its five dimensions (knowledge mobilization , knowledge sharing, knowledge acquisition, knowledge integration, knowledge coordination ) in company performance , which it reflects positively on (financial performance, customers – market, operations, employee development, Preparing for the future).
Key words: Knowledge orchestration, organizational performance, Iraqi Airways.